Setting up a new clinic is an exciting venture, but one of the most important steps is registering with the Care Quality Commission (CQC). This process can feel daunting, especially with increasing regulatory scrutiny and the need for robust compliance. Here’s a straightforward, step-by-step guide to help new clinics navigate CQC registration and lay the foundation for safe, effective, and high-quality care.
1. Understand If You Need to Register
First, determine whether your clinic’s activities fall under CQC regulation. Most health and social care services in England, including GP clinics, dental practices, and some specialist services, must register before they begin delivering regulated activities.
2. Identify Your Regulated Activities
The CQC regulates specific activities such as treatment of disease, disorder or injury; diagnostic and screening procedures; surgical procedures; and more. Carefully review the list of regulated activities on the CQC website to ensure you select all that apply to your clinic.
3. Prepare Your Policies and Procedures
You’ll need to demonstrate compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This means having robust policies and procedures in place for areas such as safeguarding, infection control, consent, complaints, staff recruitment, and governance. These policies must refer to appropriate legislation and regulations. If they are not accurate, your application will be returned to you.
4. Complete the CQC Application
Applications must be submitted to the CQC via e mail as the portal is not currently being utilised. You’ll need to provide detailed information about your service, the nominated individual (where appropriate), registered manager, staffing arrangements, and how you will meet the CQC’s fundamental standards. You will need to submit a registered provider applicati0on and a registered manager application. Checks will be carried out against companies’ house here relevant, and any inaccuracies mean that the applications will be returned to you.
5. Submit Required Documentation
Supporting documents will include your Statement of Purpose, DBS checks for key personnel, insurance certificates, references, and evidence of professional registration and qualifications. A detailed CV is required for the registered manager that must cover all times from the age of 16. Any gaps may cause a delay in the registration.
6. Prepare for Interview and Site Visit
The CQC usually carry out a registration interview (often with the nominated individual and/or registered manager) and, in some cases, a pre-registration site visit to ensure you’re ready to deliver safe care. The site visit may be conducted virtually where you will be asked to take a mobile device around the site as directed by the registration inspector.
7. Await Confirmation
If your application is successful and you’ve met all requirements, you’ll receive a Certificate of Registration. Only then can you legally provide regulated activities.
Getting CQC registration right first time can save you time, money, and stress, and help you start your clinic on the best possible footing.
Need support with your CQC registration or want reassurance that your clinic is ready to meet regulatory expectations? Contact us today for an initial discussion.